Privacy Policy for Pragati Setu

Pragati Setu (hereinafter referred to as "we," "us," or "our") is committed to protecting the privacy and security of the personal information of our users, including school administrators, teachers, parents, and students (collectively, "Users"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our school management application (the "App").

1. Information We Collect

We collect different types of information depending on your role and use of the App, including:

• Personal Identification Information: This may include your name, email address, phone number, school affiliation, user role (e.g., administrator, teacher, parent, student), and date of birth (for students).
• Account Information: Usernames and passwords created for accessing the App.
• Student Data: Information related to students, such as academic records, attendance, grades, disciplinary information, health records (if provided by the school and with appropriate consent), and other educational data.
• Usage Data: Information about how you use the App, including login times, features accessed, actions taken, and device information (e.g., device type, operating system, IP address).
• Communication Data: Records of communications within the App, such as messages between teachers and parents.
• Payment Information: If applicable for subscription fees or other payments, we may collect payment details (though we often use third-party payment processors who have their own privacy policies).
• Cookies and Similar Technologies: We may use cookies and similar tracking technologies to enhance user experience and collect usage data.

2. How We Use Your Information

We use your information for various purposes, including:

• Providing and Maintaining the App: To enable you to access and use the features of the App.
• Account Management: To create and manage your user account.
• Communication: To facilitate communication between school staff, parents, and students.
• Academic Administration: To manage student records, attendance, grades, and other academic information.
• School Operations: To support various school administrative functions.
• Personalization: To personalize your experience within the App.
• Improving the App: To analyze usage patterns and improve the functionality and user experience of the App.
• Security: To protect the security and integrity of the App and user data.
• Customer Support: To provide support and respond to inquiries.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with the following categories of recipients:

• School Personnel: Administrators, teachers, and other authorized school staff who need access to the information to perform their duties.
• Parents/Guardians: Parents or legal guardians may have access to their child's information within the App.
• Students: Students may have access to certain aspects of their own information.
• Service Providers: Third-party service providers who assist us with hosting, payment processing, analytics, customer support, and other services. These providers are contractually obligated to protect your information.
• Legal Authorities: We may disclose information to legal authorities if required by law or legal process, or to protect our rights and the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of such an event.

4. Data Retention

We will retain your personal information for as long as necessary to provide the services, fulfill the purposes outlined in this Privacy Policy, or as required by law. School data, including student records, will be retained according to the school's policies and applicable regulations. When the information is no longer needed, we will securely dispose of it.

5. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure server infrastructure, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights (Applicable Depending on Jurisdiction)

Depending on your location, you may have certain rights regarding your personal information, such as the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request the deletion of your personal information (subject to legal obligations).
• Objection: Object to the processing of your personal information in certain circumstances.
• Restriction of Processing: Request the restriction of the processing of your personal information.
• Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.
• Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.

7. Children's Privacy

If our App is used by children under a certain age (e.g., 13 in some jurisdictions), we are committed to complying with applicable child privacy laws. We will typically collect and process children's personal information only under the direction and with the consent of the school or parents/guardians. If you are a parent or guardian and become aware that your child has provided us with personal information without your consent, please contact us immediately.

8. Cross-Border Data Transfers

If your information is transferred to and processed in a country outside of your jurisdiction, where data protection laws may be different, we will take steps to ensure that your personal information receives an adequate level of protection.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website or through other communication channels within the App. We encourage you to review this Privacy Policy periodically for any updates. The "Last Updated" date at the top of this policy indicates when it was last revised.

By using our School Management App, you acknowledge that you have read and understood this Privacy Policy.